CashCowPicIn 1871, on the evening of October 8th, Catherine O’Leary was milking her cow in the barn behind her house in Chicago. The cow kicked the lantern, breaking the glass and starting a fire. The wind was high and the weather dry, so the fire spread fast eventually engulfing more than three square

ClientsEatLawyersMarc Andreessen famously titled a 2011 essay in The Wall Street Journal “Why Software is Eating The World.” Even lawyers, the guardians of “we won’t change,” have had to concede that software is here and not going away.

Large law firms have piled on software programs in the name of efficiency (though most are efficiency

One of my daughters is a carpenter (with an honors degree in Classics). Imagine how comfortable you would feel if she was going to build your house but did not know how to properly use a hammer, or the more modern compressor and nail gun. How would you feel if the surgeon hired to remove

DontForgetClientsThe legal industry favors navel gazing. But, I’m sure if we looked hard at other professional service providers, we would find the same thing. Accountants probably spend an inordinate amount of time focusing on the challenges of being accounts, consultants focus on consultants, and engineers focus on engineers. Even so, there is a downside to

AnUnyieldingProfRecently, a well-known individual in the legal profession, a person who has been a driving force for positive change, decided to take at least a year off. According to her message, she isn’t just taking a year off from the battle for change, she is stepping away from the industry for a year.


SuperchickensThe legal industry is going through extensive change and whether lawyers will survive as a profession resembling anything from the past isn’t clear. Many dismiss comments suggesting that the number of lawyers will drastically shrink, perhaps to near-extinction. As one colleague noted recently, lawyers’ belief that the profession will go on forever seems to speak

In part 1 of this two-part post, I discussed the general concept of labor arbitrage and gave the example of the labor arbitrage model used in the shoe industry (one of many such examples). Today, I dive into the consequences of pursuing a labor arbitrage model and what those consequences may mean for the legal

In this two-part post, I’m going to look at the labor arbitrage trend in the legal industry and talk about some of the consequences in following this path.

LabrVsLeanSince I’m of Irish descent, the article saying Belfast is a boom market for the legal industry caught my eye. Many of the major UK firms have

TheExcellenceJourneyPersonal change. To become a better lawyer, you must change. To succeed as a lawyer during the coming decade, you must change. To provide the services your clients want, not the services you want to provide, you must change. Change is about breaking down the habits you have today and building new habits. Lean thinking

musicscoreThe hook in the corporate law song of the legal industry has been, for the past five or more years, “more for less.” You all know the refrain, “I’m an in-house lawyer// my budget is fixed// I’ve got more than I can handle// my resource ask got nixed.” We then chant “more for less, more